Accessibility Statement
Last updated: August 9, 2024
Domain is committed to ensuring that its online platform is accessible to all users, regardless of ability or the technology they use to access the web. We believe that equitable access to education is a fundamental principle, and we actively work to make our services usable by the widest possible audience.
Our Commitment
We aim to conform to recognized international accessibility guidelines and standards. Our goal is to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA across our platform. These guidelines explain how to make web content more accessible to people with disabilities, including those with visual, auditory, motor, cognitive, and neurological impairments.
Scope
This statement applies to all pages and features available at domain.info, including course content, interactive exercises, workshop materials, and account management interfaces.
Accessibility Features
We have implemented or are actively working toward the following accessibility measures:
- Meaningful text alternatives for non-text content, including images and icons
- Sufficient colour contrast ratios between text and background elements
- Keyboard navigability across all interactive components and forms
- Consistent and predictable page structure using semantic HTML
- Descriptive link text that communicates purpose without surrounding context
- Resizable text that does not result in loss of content or functionality
- Labels and instructions associated with all form inputs
- No content that flashes at rates known to trigger photosensitive conditions
- Captions or transcripts provided for audio and video content where applicable
- Focus indicators visible on all interactive elements
Known Limitations
While we strive to ensure comprehensive accessibility, some areas of our platform may not yet fully meet all guidelines. Known areas under active improvement include:
- Certain third-party embedded tools or widgets that fall outside our direct control
- Legacy content created before current accessibility standards were adopted
- Complex interactive exercises where equivalent accessible alternatives are still being developed
We are working to address these limitations as part of our ongoing development cycle.
Assistive Technology Compatibility
Our platform is designed to be compatible with common assistive technologies, including but not limited to:
- Screen readers such as NVDA, JAWS, and VoiceOver
- Keyboard-only navigation
- Browser zoom and text scaling tools
- High contrast display modes
- Voice recognition and input software
We test our platform against commonly used browser and assistive technology combinations. If you experience compatibility issues with a specific configuration, we encourage you to report it so we can investigate.
Third-Party Content
Some content or functionality on our platform is provided by third-party services. While we select partners who share our commitment to accessible design, we cannot guarantee the accessibility of externally hosted content. Where possible, we provide accessible alternatives or supplementary materials.
Feedback and Reporting Issues
We welcome feedback from all users. If you encounter an accessibility barrier, have difficulty accessing any part of our platform, or would like to request content in an alternative format, please contact us. We treat all accessibility reports as a priority and aim to respond within five business days.
You can reach our team through the following channels:
- Email: [email protected]
- Phone: +1 416 385 2433
- Mailing address: 193 Rue Lafontaine, Rivière-du-Loup, QC G5R 3A6, Canada
Enforcement and Escalation
If you have submitted an accessibility concern and are not satisfied with our response, you retain the right to escalate your concern to relevant oversight bodies or regulatory authorities in your region. We are committed to resolving all accessibility complaints in good faith and within a reasonable timeframe.
Ongoing Improvement
Accessibility is an ongoing effort rather than a fixed destination. We conduct periodic internal reviews of our platform, incorporate accessibility considerations into our development workflow, and provide awareness resources to our team. We update this statement when significant changes to our accessibility approach or platform features occur.
We are dedicated to continually improving the experience for all users and appreciate the input of our community in helping us identify areas for enhancement.
This accessibility statement was last reviewed and updated on August 9, 2024.